Korean customer services for Dayshift account
J
JKManpowerTelLocation: Quezon City
Salary: 60,000 – 70,000 PHP
Responsibilities:
- Provide an efficient customer support regarding faults or requests on building facilities support
- Maintain advanced working knowledge of all customer service processes for different market segments and communicate discrepancies/ issues to team leader/Manager when necessary
- To identify areas where changes could be made to continuously improve quality and service levels
- Work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate
- Gather and use customer feedback to identify and resolve issues and drive innovation and resolution
Requirements:
- Native or Non-native Korean
- Must have excellent oral and written communication skills in Korean and English languages
- With good customer service orientation
- Trainable enough for the account
- Willing to work in the dayshift and in UP Technohub, Quezon City
- Basic PC knowledge, working knowledge of Windows operating systems, fluent with Internet and mainstream web browsers
Please send you resume to jkmanpower@jp-network-e.com
YOU MAY ALSO CONTACT US THRU THE FOLLOWING LINES:
Skype: jpnetwork6
Globe: 0917-850-1545
Smart: 0920-9683-199
Sun: 0932-850-8018
Landline: 932-09- 63
Click this link to see the job list:
http://jkmanpower.jp-network-e.com/joblist.php