LOST & FOUND GUIDELINES Lost something at Mactan Cebu International Airport? You may contact the Lost & Found Office which is located at Domestic Arrival Area near White Taxi Bay. The office is operated by GMCAC Security Department. You can make enquiries in person, call or email: Telephone : (032) 494 7000 loc: 7404 Mobile: 09175737139 Email : lostandfound@gmcac.ph Service hours : Monday - Friday : 0600H - 2200H Saturday - Sunday : 0800H - 1700H PROCEDURE IN CLAIMING LOST ITEMS When an individual claims to be the rightful owner of the item which have been found, the security office shall: Require from the claimants to present proper identification (any valid government issued ID, passport, driver’s license), precise description of the items lost, probable location where it was lost, approximate time of the loss and, where applicable, proof of ownership. Compare the claim to the register of items found. If satisfied that the claimant is the owner of a found item, hand over the item. Have the claimant signed the Found Register as having received the item. Have a photocopy of the identification card presented. Give the acknowledgement Receipt. If you are sending a representative to collect the article on your behalf please provide in addition to the above documents: Authorization letter from the passenger with description of the article Photo Identity of the representative (Passport /Pan Card/Driving License/Voter ID card) NOTE: If you have left anything onboard an aircraft, please contact your airline.

@ Jomina 님에게... 보내주신 내용 감사합니다. 분실 내용을 적어서 이메일로 보냈으며 결과를 기다리고 있습니다.

공항 라운지라고 하면 항공사 라운지 말하는건가요 ? 항공사 라운지는 음식 진열해 놓은곳에서 음식을 접시에 덜어서 자기자리로 가서 먹는건데 10-15분을 식당에 가서 있었다는건 이해가 안갑니다 가방을 다시찾으시길 바랍니다 이런경우 공항 분실물 보관소와는 관계가 없어보입니다 만약 항공사 라운지 였다면 해당 항공사에 연락하시기 바랍니다

@ 장총찬 님에게... 여러 항공사가 같이 사용하는 라운지입니다. 음식을 접시에 담아 와서 먹는 것이 왔다 갔다 번거로운 마음에 식당에서 빨리 먹고 가야겠다고 했던 것이 잃고 나니 후회가 됩니다.