Company Profile: An american healthcare company that serves 150 countries globally to promote best healthcare across all ages and is present more than 100 years in the industry. It is one of the leaders in providing innovative healthcare solutions to make life easier. Position: Korean Medical Helpdesk Industry: Pharmaceutical company Location: BGC, Taguig City Salary: Negotiable Work Schedule: Dayshift/Midshift | Weekends off Benefits: ● Free shuttle services ● HMO and Life Insurance ● Sick leave, Vacation leave ● Dental Insurance ● Seminars and online resources about health related topic ● Fitness events ● Retirement Plans ● Recreation And Sports Activities Requirements: ● Native Korean fluent in English currently in the Philippines ● Filipino who can speak Korean language ● Graduate of any Bachelor’s Degree related to medical - Nursing, Medical Transcriptionist, Healthcare etc. ●With experience in Customer complaints management is a must ● With experience working in clinical/medical environment or customer facing role is required ● Computer Literate; proficient in MS Word, PowerPoint, Excel and Outlook Responsibilities: ● Handle medical related inquiries and ensure to address in a professional manner ● Deliver first level support in providing resolution of customer complaints/inquiries ● Manage to keep all the complaints and inquiries documented and information are accurate ● Ensure to provide resolution to clients that is within the company’s standard procedures ● Participate in sharing new ideas and innovation to develop the areas of expertise of the company 지금 지원하세요! APPLY NOW! 지원을 원하시는 분은 [email protected] 주소로 이력서를 보내주십시오. For interested applicants you may send your resume to [email protected] 연락처: Contact Us: *전화번호: 09163005563/09225184461/2452829 *담당자 (Contact Person): Ms Yunhi *스카이프(Skype): live:koreanjobs_3 *카카오톡 (Kakao Talk): jkhrdarling 더 많은 일자리를 위해, 우리 웹 사이트를 방문 할 수 있습니다. For more openings, you may visit our website: jknetwork-jobs.com/