Job Description  Ensures that basic CS functions are performed  Serves as a liaison between the customer and various departments  Actively engage with customers by attending efficiently to their inquiries and concerns via Live Chat/ Email / Phone  Resolve customer complaints effectively through careful analysis of situations and determination of the required resources for win-win resolutions. Requirement  Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelors/College Degree, any field.  Required language(s): Native Korean who is able to communicate in Korean and English.  Fresh graduates/ Entry level applicants are encouraged to apply.