Company profile: Business process outsourcing company that provides a wide array of Information technology solutions for various local and international companies Position: Korean Customer Support Manager Industry: Online Gaming Company Salary: P 180,000- P 200,000 gross Schedule: 5 days working, 2 days off, shifting schedule – candidate needs to be flexible Location: Makati City Benefits: • Processing of working visa • Healthcare benefits Requirements: • Native Korean with good communication skills in English • Preferably with 2 years managerial experience in customer service BPO industry • With customer background is a highly required • Preferably female candidates • Has Leadership skills •Preferably 40 years old and below • Can start working asap Responsibilities • Manage and handle the customer service team • Oversee the team daily activities, monitoring assigned task and targets • Provide support, coaching, feedback and supervision on the employees • Developing and implementing work procedures and identify measures to improve the quality of services of the employees • Compiling reports for team's daily, weekly and monthly reports • Assisting the senior management Recruitment Process Initial Interview with HR (English language) Final Interview with the Manager Job Offer Please send your English resume to [email protected] 연락처: Contact Us: *전화번호: 09163005563/09225184461/2452829 *담당자 (Contact Person): 카일리 (Ms. Kylie) *스카이프(Skype): live:koreanjobs_3 *카카오톡 (Kakao Talk): jkhrdarling