Service policy
These are the principles SONUB follows when students and teachers take and give classes on SONUB.
SONUB is only an intermediary
SONUB only provides services that connect students and teachers: bookings, video classes, records and . SONUB does not receive, hold or pass on tuition.
SONUB does not give classes and is not a party to any class. Teachers give the classes, and whatever is agreed about a class is an agreement between the student and the teacher.
Tuition goes directly to the teacher
SONUB charges students and teachers no fees or service charges.
SONUB does not guarantee payments or refunds between members. Payment disputes can be filed under ’s rules.
Records and reputation
Reputation is reference information based on the records kept on SONUB. It does not guarantee a member’s identity or future transactions.
SONUB is responsible, under the applicable laws, for the services it provides (bookings, video meetings, records and reputation calculation).
Disputes are handled with complete neutrality
If a dispute arises between members, SONUB favors neither side and stays completely neutral. SONUB does not judge the truth about money; it looks only at the records kept on SONUB and at patterns repeated by different members.
SONUB does not give students special treatment.